FAQ's

1. What products do you sell?

We specialize in premium Wireless Chargers, Wireless Speakers, and Power Banks designed to keep you powered, connected, and free from cables.

2. Do you ship worldwide?

Yes! We proudly ship to customers all around the world. You can view our estimated delivery times in our Shipping Policy.

3. How long will my order take to arrive?

Estimated delivery times are:

  • United States & Canada: 7–12 business days

  • United Kingdom & Europe: 7–15 business days

  • Australia & New Zealand: 10–18 business days

  • Rest of the World: 10–20 business days
    Please note these times are estimates and may vary due to customs, carrier delays, or local conditions.

4. How can I track my order?

Once your order ships, you’ll receive a shipping confirmation email with your tracking number. Use it to track your package in real time.

5. How long does it take to process my order?

Orders are typically processed within 1–3 business days after payment confirmation.

6. What payment methods do you accept?

We accept all major credit/debit cards and secure online payment options at checkout.

7. Can I change or cancel my order after placing it?

If you need to make changes or cancel your order, please contact us immediately at micratics@gmail.com. We’ll do our best to accommodate your request before your order ships.

8. What if my order arrives damaged or defective?

We take every precaution to ensure your order arrives in perfect condition. If you receive a damaged or defective item, contact us at micratics@gmail.com within 7 days of delivery with photos of the issue, and we’ll assist you promptly.

9. Do you offer returns or refunds?

Yes, we have a clear and fair Returns & Refund Policy. Please contact us at micratics@gmail.com to initiate a return or get more details.

10. How do I contact customer support?

You can reach our friendly support team anytime at micratics@gmail.com. We’re here to help!